Information Centre
The NEMMCO Information Centre provides an information service for all interested parties, from NEM participants to the general public, providing information regarding NEMMCO operations and the electricity industry generally.
Telephone: (toll free) 1300 361 011
Email: infocentre@nemmco.com.au
Website Administrator
All web related enquiries regarding this website should be directed to website admin. Any enquiries with regard to document content should be directed to the person nominated on that page, or the Information Centre.
Telephone: (toll free) 1300 361 011
Email: website@nemmco.com.au
Corporate Communications
All enquiries from the media should be directed to our Corporate Communications department
Paul Bird Telephone: (03) 9648 8724
Email: corporate_affairs@nemmco.com.au
NEMMCO Helpdesk
The NEMMCO Helpdesk is a service offered specifically to registered NEM Participants. It offers assistance for all IT related problems, including installation of, and systems administration support for NEMMCO supported products.
Telephone: 1300 300 295
Email: helpdesk@nemmco.com.au
Gas Hub Helpdesk
Hansen Technologies provide customer support services for all technical and after-hours issues encountered by participants when using the NEMMCO Gas Hub.
Telephone: 1800 684 436
Email: customer.support@hsntech.com
For issues encountered during business hours contact NEMMCO Helpdesk.
NEMMCO Offices
NEMMCO Melbourne
Level 12
15 William St
Melbourne
Phone: 03 9648 8777
GPO Box 2008
Melbourne VIC 3001
NEMMCO Sydney
Level 22 Norwich House
6-10 O'Connell St
Sydney NSW 2000
Phone: 02 9239 9199